The BID Team
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Joanne Glover
Chief Executive
Joanne is a dynamic and visionary business leader with over 30 years of experience driving organisational success, building impactful partnerships, and delivering meaningful results. As Chief Executive of Coventry BID, she has established a reputation as one of the most effective and influential figures in the industry, known for transforming strategic vision into measurable outcomes.
With ability to bring people together and inspire action, Joanne combines strong commercial acumen with a collaborative, forward-thinking approach. She is highly respected for her ability to navigate complex challenges, forge powerful connections across sectors, and create innovative solutions that make a real difference to the businesses and communities she serves.
Email: joanne@coventrybid.co.uk
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Kavita Chauhan
Senior Administration Officer
With extensive experience in customer-facing roles, Kavita brings excellent communication and organisational skills to the team. She manages our CRM system, coordinates bookings for courses and training sessions — including ACT training, Best Bar None workshops, and other meetings — and supports day-to-day communication with our levy payers.
Kavita also oversees all radio equipment provided by the BID to our levy members, ensuring it remains in excellent working order.
She holds both a Certificate in BID Management and a Diploma in BID Leadership, offering valuable expertise and a proactive approach to everything she does.
Email: admin@coventrybid.co.uk
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Stuart Grainger
Security Manager
With over 27 years’ experience across security, emergency response, and customer service, Stuart brings a wealth of knowledge and hands-on expertise to his role. His career has taken him through key sectors including the HM Prison Service, retail security management, and the hospitality industry.
For 14 years, Stuart also volunteered on the frontline as a First Responder with the West Midlands Ambulance Service, demonstrating his commitment to helping others and performing under pressure.
This diverse background has given Stuart exceptional skills in crisis management, team leadership, and working with the public — making him a calm, reliable, and adaptable professional, dedicated to keeping people safe.
Email: security@coventrybid.co.uk
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Jaycee Snow
Administrative Assisitant
As the first point of contact in the office, Jaycee brings a warm, approachable presence to every interaction. In her role as Administrative Assistant, she ensures the team stays organised and supported day to day. From preparing meeting rooms and managing schedules to taking accurate meeting minutes and distributing them promptly, she keeps everything running behind the scenes with calm efficiency.Jaycee joined the team after completing her A levels in Biology, English Language, and Psychology, and is currently undertaking a Level 3 Business Administration apprenticeship. Through this, she continues to develop her skills in communication, organisation, and office management. Known for her reliability, friendliness, and attention to detail, she helps create a smooth, professional environment where the team can thrive.Email: support@coventrybid.co.uk -
Graham Schofield
Business-Liaison Manager
With over 37 years in retail, including 27 at Tesco, Graham brings extensive leadership experience and a passion for supporting businesses. He has held senior roles across various departments, including product, service, and safety, and has led impactful projects such as the rollout of CCTV, biometric systems, Body Worn Cameras, and personal safety programs.
Graham is known for his strong people skills, proactive approach, and ability to deliver practical solutions that enhance team performance and workplace culture. As Business Liaison Manager, he uses his wealth of experience to listen, guide, and support levy-paying businesses, helping them to grow, develop, and thrive.
Email: graham@coventrybid.co.uk
Our Board
Coventry BID is governed by a board of directors consisting of, and representing, levy payers across the BID area. The board provide strategic direction and are responsible to stakeholders for the conduct, performance and due governance of Coventry BID Limited.
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Joanne Glover
Coventry BID Manager
Coventry BID
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Paul Jones
Managing Director, Destination Coventry
A passionate advocate for Coventry, Paul has worked in tourism and destination management for almost 40 years. The former Managing Director of Destination Coventry and Chairman of Visit Peak District & Derbyshire, he continues to work as an independent consultant, specialising in destination management, as well as holding a number of other NED positions.
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John Barrett
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Kingsley Jayasekera
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Nicola Demagalski
Centre Manager, Lower Precinct Shopping Centre
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Karen Lawrence
Head of Safety & Security, Coventry University
Born and raised in Coventry, I’m passionate about the development and future of our city centre. As Head of Safety & Security at Coventry University, I bring expertise in security, safety and risk management to the BID Board, along with a strong commitment to strengthening the relationship between the university and the city. I’m focused on creating a safer, more resilient environment that benefits our students, staff, businesses and wider community. I’m proud to contribute a local perspective, strategic insight, and a collaborative approach to help shape the BID’s work.
